Resolved -
Smart Factory is now fully operational. We will continue close monitoring for any signs of performance degradation.
May 5, 18:28 EDT
Update -
We have disabled Automatic Downtime Detection at the moment, to assist with isolating the problem. It is also possible that erroneous downtime was reported in the last few minutes for some customers.
May 5, 15:10 EDT
Identified -
We have identified the cause and are working on a resolution.
May 5, 15:07 EDT
Update -
We are continuing to investigate this issue.
May 5, 15:06 EDT
Investigating -
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
May 5, 14:57 EDT