ShopFloor is operational now. We will continue close monitoring throughout the day, in case any further issues come up.
Posted Oct 07, 2025 - 11:58 EDT
Update
System performance is degraded again, we are working on a resolution.
Posted Oct 07, 2025 - 11:13 EDT
Update
Please Note: During the next hour, you may experience a slight delay in the rate at which dashboards are refreshed (2-minute intervals). This 2-minute delay will be brought back to normal levels within 40-60 minutes.
Posted Oct 07, 2025 - 10:56 EDT
Monitoring
The system performance has been normalized now and we are monitoring to ensure it remains stable.
Posted Oct 07, 2025 - 10:52 EDT
Identified
We are implementing two adjustments aimed at lowering the load on the system and restoring responsiveness.
Posted Oct 07, 2025 - 10:29 EDT
Update
We are continuing to investigate this issue.
Posted Oct 07, 2025 - 10:04 EDT
Investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Posted Oct 07, 2025 - 09:58 EDT
This incident affected: Shop Floor Solution NA (Application servers).