Shop Floor and Production Scheduling sync issues

Incident Report for Nulogy

Resolved

This incident has been resolved.

Posted Sep 09, 2025 - 17:37 EDT

Monitoring

A fix has been implemented, we are monitoring the results

Posted Sep 09, 2025 - 11:32 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 09, 2025 - 11:05 EDT

Update

We are investigating an issue with syncing between Shop Floor and Production Scheduling.

Posted Sep 09, 2025 - 09:43 EDT

Investigating

Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.

Posted Sep 09, 2025 - 09:36 EDT

This incident affected: Shop Floor Solution NA (Application servers), Shop Floor Solution EU (Application servers), and Production Scheduling NA.