There is a delay in processing updates from ShopFloor to Production Scheduling

Incident Report for Nulogy

Resolved

System responsiveness is now fully restored.

Posted Dec 02, 2025 - 14:39 EST

Monitoring

The delay is almost completely addressed at this point. We expect the system to return to complete responsiveness soon.

Posted Dec 02, 2025 - 13:52 EST

Identified

The delay should be fully resolved within a couple of hours. The backup of messages are being processed and the queue is decreasing continuously at this point.

Posted Dec 02, 2025 - 11:59 EST

Investigating

Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.

Posted Dec 02, 2025 - 11:42 EST

This incident affected: Production Scheduling NA.