nulogy
status

Investigating reports inability to add attachments

Incident Report for Nulogy

Resolved

Upload and attachment functionality have been restored and the incident has been resolved.
Posted Oct 21, 2025 - 07:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2025 - 07:30 EDT

Identified

The team is identified the cause of reports that some users are unable to add attachments to items and work orders, and are working on a solution.
Posted Oct 21, 2025 - 06:52 EDT

Investigating

Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Posted Oct 21, 2025 - 06:26 EDT
This incident affected: Shop Floor Solution NA (Application servers) and Shop Floor Solution EU (Application servers).